rail & Construction

Wessex SISS Installation

Overview:

The Wessex SISS Project CIS (Customer Information System) and PA (Public Address) were undertaken by ISource in collaboration with Telent, working for Network Rail’s client, South West Trains. The project aimed to address system non-compliance and asset obsolescence across 176 stations on the South West Trains franchise. By renewing CIS screens and PA speakers, the project sought to enhance the passenger experience, meet daily operational demands, and ensure maintainability.

PA Speaker
CIS Install Uk Train station
CIS - Customer Information System Install

Scope:

  • Installation and commissioning at 176 stations 
  • Renewal of 589 CIS displays with a multitude of different types of bracketry & fixings
  • Installation of 1,971 PA speakers
  • Installation of 118 km of comms cable
  • Installation of 1km of new CMS (Containment Management System)
  • Civils installation of 46 Gallows posts and bases
  • Production of 78 NIC Certificates

Resource:

The project consisted of 7 installation teams (crews of 4 to 8 people, dependent on the size of the site) with 1 tool van and 1 welfare van in each team.

Although a challenge, resources were successfully distributed across 176 stations on the South Western Railway. Contractors worked in numerous locations with the correct plant and materials. The workforce was utilised across the following:

  • Vauxhall (London) to Weymouth (Dorset)
  • Wandsworth (London) to Earley (Berks)
  • Woking (Surrey) to Portsmouth (Hants) 
  • Basingstoke (Hants) to Pinhoe (Devon)

589

New CIS Displays Installed

38KM

New CIS Cable Installed

1971

New PA Speakers Installed

46

New Gallows Posts with 
Civils Bases Installed

1KM

New Containment Installed

78

NIC Electrical Certificates

31

New Circuits

67

Altered Circuits

80KM

New PA Cable Installed

Conclusion:

The Wessex CIS Project represents a successful collaboration between ISource, Telent, and their clients, resulting in the renewal of critical station assets across the South West Trains franchise. Through meticulous planning, execution, and collaboration, the project has achieved its objectives of improving the passenger experience, meeting operational demands, and ensuring regulatory compliance. As stations evolve, the modernised CIS screens and PA systems will be crucial in maintaining a safe, efficient, and passenger-friendly environment.

Testimonial:

"Well done, and great working with you. You’re an incredible team and brilliant people to work with on any project. Looking forward to the next one."
Rich Hall
Director of Transformation, Telent

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